General Sales Information
Orders and payment
Please send your puchase order to info@periodictoday.com. Periodic Today accepts payment made by bank transfer (in Euros) to the account given on our invoices.
In accordance with Directive 2011/7/EU, the late payment interest rate is 12% per annum and a flat rate compensation fee of EUR 40 for each invoice paid late.
Penalty interest due for late payments are calculated on a daily basis.
Product Warranties
All products are covered by the manufacturer’s 30-day warranty for consumables (e.g. standards/stubs). Products damaged as a result of negligent, improper or inappropriate use by the customer will, if possible, be repaired but at the customer’s cost.
Shipping
Periodic Today’s default shipper is FEDEX (economy service). We also use the postal service for non-urgent orders. However, we can ship via another carrier of your choice. Please supply your account number if you choose to use a courier service. If you do not have a courier account, we will determine the cost and include it in our invoice to you.
Periodic Today’s shipping terms are EXW. We employ best practice packaging processes to assure safe and damage-free delivery of your products. If a product is back ordered or has an extended lead time, Periodic Today will inform you of this before proceeding with your order.
The risk of loss or damage to the Products passes from Periodic Today to the Client upon the time that these Products are made available to the transport company.
Order Tracking
Periodic Today will email a tracking number to you as soon as your order ships.
International Orders
All international orders must be pre-paid in full, except in the case of account customers where 30 days will apply. Customers are responsible for all shipping, duties, taxes and brokerage fees.
For internaional payment, all banking fees, including all your banking fees and possible third banking fees, are to be paid by the customer.
Pricing
Unless otherwise noted, prices do not include freight, handling fees, taxes, and/or duties, and are subject to correction or change without notice. Periodic Today reserves the right to accept or reject any order.
Sales Tax/Import Duties
Customers are responsible for payment of all applicable national, state and local taxes.
For the full general terms and conditions, you can find it here.